Get the most from your Interlink software by meeting current system requirements
By Larina Hollivay
Technical Support Analyst
“Why does it take so long to Service my list or Close Issue?”
“Why does it take so long to open my list?”
“Why does my computer take forever to run a report?”
These are questions you may have asked yourself when using Interlink Circulation.
Nothing can be more frustrating than trying to beat a deadline, and it seems like the program is in no hurry to produce what you need to get your mailing out of the door.
Your computer may be the problem.
Making sure your computer meets the recommended system requirements for Interlink Circulation will enhance the efficiency of your software.
Interlink Circulation system requirements are:
• Broadband internet connection on the Circulation PC. ISDN, DSL, Cable-modem, or T1 are all acceptable. Satellite services, wireless and dialup can be used in a pinch but are not recommended or supported.
• Windows 7 or 8 operating system. (Mac users self-report fully meeting Interlink system requirements using Parallels or Boot Camp on an Intel Mac, though Interlink does not support the Mac side of these systems.)
• 2 GB RAM or more is recommended for best performance.
• 50 GB or more free disk space on the local PC.
• Intel Dual Core i5 processor or equivalent – ask your system administrator or vendor if you are uncertain about whether your processor meets this requirement.
• A laser printer that is configured and tested to work properly under Windows.
• Optional – A high-speed label printer from the supported driver list. It must be available as a Windows printer but does not require a driver, the text printer driver is fine. Many other printers are compatible, but are not supported. Interlink Circulation supports printing labels to any of the following:
• Laser printer loaded with 2-up or 3-up Avery adhesive mailing labels.
• Impact printer (dot matrix) loaded with 1-up, 2-up or 4-up, 1” continuous feed mailing labels or other continuous feed paper (e.g. green bar paper).
• Thermal printer loaded with 1” adhesive mailing labels.
• CSV (comma separated values) file to be sent to the press for direct application of addresses.
If your system specifications do not meet these requirements, you will need to upgrade your PC. It is our hope that your experience with Interlink Circulation is all you expect it to be and much more!
Want to know where to go to get answers to some of the most common questions? Head to www.ilsw.com/category/tech-support to view our FAQ list.
Didn’t find the answer to your question?
You may submit your question in the comment section provided, and a member of Interlink’s Tech Support team will be happy to answer your question, or you may visit Interlink’s Community Forum for additional assistance.
Or give our Tech Support team a call at 888-473-3103.