News
Interlink launches Knowledge Base
January 27, 2015We are pleased to announce the launch of our online resource center, Knowledge Base, found under the recently added Support & Learning menu option. At Interlink, we are committed to providing the tools and information you need to ensure managing your circulation responsibilities are as effortless as possible.
To that end, you’ll find articles on managing your reporting needs, plus how-to articles designed to give you specific instructions on features in the Circulation program. Additionally, you’ll discover articles to assist with troubleshooting and also information on subscriber and delivery management options.
While we’re sure you’ll find the Knowledge Base valuable and convenient, we continue as always to offer one-on-one assistance by phone with our client solutions team.
December 2014 Community Journal Newsletter
January 19, 2015
Enjoying circulation conference
Interlink customers Bill Knight, center, publisher of the Quitman County Democrat in Mississippi; Adam Prestridge, publisher of the Columbian-Progress in Mississippi; and Columbian-Progress production assistant Susan Amundson visit during a break at the ArkLaMiss Circulation Conference in Vicksburg last month. For additional photos from the conference, click here. Interlink photo/Helen Sosniecki
What to do when electronic documentation (eDoc) fails
Abandoning hardcopy postage statements in favor of electronic submission offers several advantages to newspapers, not the least of which is welcomed convenience to both publishers and Post Office employees alike.
But what happens when the ‘e’ in eDoc stops working?
Rural mail will suffer with more mail plant closures
January 6, 2015By John Edgecombe Jr.
Publisher, The Nebraska Signal, Geneva, NE
And President, National Newspaper Association
A friend of mine from South Dakota noted that the U.S. Postal Service delivered a lump of coal to many small towns last Christmas when it proceeded to eliminate overnight mail in most of the nation in 2015. That was a good description. USPS will slow delivery officially by one day for First-Class and Periodicals mail. Many members of Congress have asked it to hold off. But USPS is plowing ahead.
It is time for lawmakers to consider how rural and small town mail is suffering.
Saturday Mail Delivery Continues but Congress Leaves Postal Service in Limbo
December 19, 2014From NNA
The National Newspaper Association this week celebrated the continuation of Saturday mail delivery through the federal fiscal year ending Sept. 30, but lamented the passage of another congressional session without postal reform. NNA President John Edgecombe Jr. called on publishers to attend NNA’s Leadership Summit March 19 in Washington to urge quick action in the next Congress.
“If common sense had prevailed, a reform bill would have been completed. We had a solid proposal that provided USPS with financial relief, preserved service and implemented health cost reforms. It should have been accepted,” said Edgecombe, publisher of The Nebraska Signal in Geneva, NE.
Tech Support Q&A – How do I stop a paper for a subscriber going on vacation?
December 4, 2014Q: How do I stop the paper for a subscriber going on vacation?
A: Open the desired subscriber and follow the steps below:
Join Pub Aux Live Dec. 4 with Max Heath and Interlink president Brad Hill for discussion on benefits of Full-Service Intelligent Mail
November 21, 2014From NNA
The Next Edition of PUB AUX LIVE! is December 04, 2014 11:00 AM – 12:00 PM (Eastern Time).
New rules and regulations are in place. Now that you can order anything from toasters to drones online, it is no surprise that communicating with the U.S. Postal Service solely through electronic documentation is in your future. Not yet a requirement for all publications, but beneficial to most, the new eDoc options that eliminate paperwork for you and USPS are in place. Electronic filing and new Full-Service Barcodes are part of the Postal Service’s future plans for improving service. Learn how you can get in the door with minimum fuss and prepare your newspaper for the electronic future of mailing.
Registration fee: $30 for NNA members / $65 for non-NNA members
Register by Monday, Dec. 1 (Registrations submitted after December 1 are subject to a $10 late fee)
Tech Support Q&A: Missing subscriber label
October 24, 2014Q. Why is a subscriber label missing?
A. Any of the following items will prevent a label from being printed for a particular subscriber. To ensure a label will print, double-check all possibilities:
Tech Support Q&A: Missing subscriber label
October 24, 2014Q. Why is a subscriber label missing?
A. Any of the following items will prevent a label from being printed for a particular subscriber. To ensure a label will print, double-check all possibilities:
Newspaper Subscribers May Be the Unseen Victims in USPS Plant Closings
October 8, 2014From NNA
The U.S. Postal Service should evaluate the impact of slower service to newspaper subscribers before proceeding with 2015 closings of mail processing plants, National Newspaper Association President John Edgecombe Jr., said this week. Edgecombe is the publisher of The Nebraska Signal in Geneva, NE.
NNA seconded the concern expressed by the USPS Office of the Inspector General that the Postal Service has not completed service impact evaluations on the planned closings of 82 more mail processing plants starting in January 2015. The evaluations should include public notice and comment. The OIG strongly recommended that USPS complete these evaluations and requested confirmation that they are being completed.